Shipping, pick up, & returns

Roastery pick up

We now offer customers the option to pick up online orders, directly from our roastery. (At checkout, choose the 'Pick Up' tab in the delivery options.)

We'll send you a notification when your order is ready to collect, and are open for pick up from 9:00am to 3:00pm weekdays at 14 Duke Street, Abbotsford, 3067.

 

Shipping

All postal orders are shipped with Australia Post. We offer a flat $5.00 shipping for orders up to $45, and free shipping for orders $45 and over.

All orders are despatched with a maximum of two business days, though most orders ship same or next day.

Domestic orders will usually arrive in 2-7 days, however the current increased demand on Australia Post's services could result in delays. We appreciate your patience and understanding. International orders are currently suspended.

 

Returns

If your order wasn't what you expected, email us at hello@bureaux.coffee and we'll do our best to get it sorted.